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 Privacy Policy

 1. Introduction


Climb IT Solutions, Inc. (“we”, “our”, or “us”) operates the website ClimbITSolutions.com (the “Site”) and offers various software, consulting, or IT services (“Services”). We are committed to protecting the privacy of our users (“you”, “your”). This Privacy Policy explains what information we collect, how we use it, with whom we share it, how we protect it, your rights, and how you can contact us.


By accessing or using our Site or Services, you agree to the practices described in this Policy.

2. What Information We Collect


We may collect the following types of information:


a) Personal Information You Provide:

  • Name, email address, mailing address, phone number
  • Company or organization name
  • Payment information (credit card, billing address)
  • Login credentials, user profile data
  • Any other information you voluntarily submit (e.g. through contact forms, support requests)


b) Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device type, operating system version
  • Referring/exit URLs
  • Date/time stamps, pages visited, time spent on pages
  • Usage statistics, interaction data (e.g. how you use our Site/Services)
  • Cookies and similar technologies (detailed below)


c) Information from Third Parties:

We may receive personal information about you from third-party sources, e.g.:

  • Payment processors
  • Social login providers (if you use social logins)
  • Analytics and advertising partners

3. How We Use Your Information


We use the information we collect for purposes such as:

  • To provide, maintain, and improve our Services and Site
  • To process your transactions, billing, and payments
  • To respond to your requests, support inquiries, or questions
  • To send you technical notices, updates, security alerts, and support and administrative messages
  • To personalize your experience (e.g., showing you content or offerings based on your preferences)
  • To analyze usage trends, traffic, and the performance of our Site/Services
  • For marketing and promotional purposes (only if you have opted in)
  • To comply with legal obligations, apply our Terms of Service, resolve disputes, and enforce our rights

4. Cookies and Similar Technologies

  • We and our service providers use cookies, tracking pixels, web beacons, and similar technologies to collect information automatically.
  • Cookies help us remember your preferences, for authentication, to provide analytics, to track usage, and to improve the Site/Services.
  • Some cookies are essential (necessary for the Site to function), others are non-essential (for analytics, advertising, etc.). You may have the option to opt out of non-essential cookies via browser settings or via a cookie preference tool on the Site.

5. Sharing Your Information


We may share your personal information as follows:

  • With third-party service providers who help us operate our business (payment processors, hosting providers, analytics, customer support)
  • With affiliates or subsidiaries, when needed for providing the Services
  • With your consent (e.g., when you agree to share with partners or integrations)
  • In connection with a corporate transaction (merger, acquisition, sale of assets) — in that case, your information may be transferred to the new entity under the same or equivalent privacy standards
  • To comply with laws, legal process, litigation, or governmental requests
  • To protect rights, property, or safety of ClimbIT Solutions, our users, or others

6. Data Retention

  • We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected (including for legal, accounting, or reporting requirements).
  • If you request deletion, or where applicable law requires, we will delete or anonymize your personal information, except when retention is necessary to comply with legal obligations or resolve disputes.

7. Security

  • We use reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction.
  • These may include encryption, secure servers, access controls, and regular security assessments.
  • However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Your Rights and Choices


Depending on your location and applicable law, you may have rights, including:

  • Access: to know what personal information we hold about you
  • Correction: to correct or update information that is inaccurate or incomplete
  • Deletion: to request deletion of your personal information
  • Restriction: to request limits on how we process your information
  • Portability: to receive your data in a machine-readable format (where applicable)
  • Opt-out: of certain uses of your information, e.g. marketing, profiling, or sales of personal data (if applicable)
  • Cookies: to withdraw consent or manage preferences for cookies/tracking technologies


To exercise any of these rights, please contact us using the “Contact Us” section below. We may need to verify your identity before fulfilling requests.

9. International Transfers


If you are located outside the jurisdiction where our servers are, or we share data with third parties abroad, your personal information may be transferred to, stored, or processed in other countries. We take steps to ensure that such transfers are done in compliance with applicable legal frameworks (e.g., through standard contractual clauses or other safeguards).

10. Children’s Privacy

  • Our Site and Services are not intended for children under the age of 13 (or higher age as required by your jurisdiction).
  • We do not knowingly collect personal information from children under that age. If we learn we have collected such information, we will delete it.
  • Parents or guardians may contact us to request deletion of such information.

11. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. If we make material changes, we will provide notice via the Site, via email (if you’ve given us your email), or by other means as required by law.
  • The “Effective Date” at the top will reflect when the policy was last updated. We encourage you to review this Policy periodically.